Refund policy

Wrong size?

• Exchange it within 7 days of delivery. The piece must be unworn and unwashed, with its tags.
• Message us on WhatsApp, send the piece back, and we ship you the new size. You pay the courier to send it back; we pay to send the new size.
• If your size is out of stock, you can choose another colour or get a refund.

Faults and mistakes

• If your piece arrives damaged or faulty, or in the wrong size or colour, message us on WhatsApp within 48 hours of delivery with your unboxing video or photos.
• We replace it free, including delivery both ways. If we can't replace it, we refund you in full.
• Colours on screen can look slightly different from the real fabric. That isn't a fault.

Unboxing video: Please record a short video while you open your parcel. We need it for any claim about damage, or missing or wrong items.

Refunds are paid to your bank, JazzCash or Easypaisa account within 5 working days of the piece reaching us.

Questions? Message us on WhatsApp, or email us at the address on our Contact page.